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This easy-to-use text messaging tool allows you to respond to your customers texts.

Each year more of your customers are realizing the benefit of a simple text message to relay information. As your competition continues to advance their technology, you should too.

how it helps

Texting Features & Benefits

Stop tying up your shop’s bays when a simple response from your customer is all you need. Send your customer a text requesting approval for repair or inform them their vehicle is ready for pick up.

2-way text

Your repair shop will be able to send and receive text messages from your customer.

Document conversations

If your local agency (B.A.R) requires your auto repair shop document approvals, a text message is a great way to do that. All text conversations are saved to review at any time.

Appointment Reminders

Bring customers back more often with an automatic text message reminding them of a scheduled appointment or when their next oil change is due.

Templated messages

No need to type the same message over and over. With a few clicks the message will fill in your customers details (name, vehicle, etc.) and then you can simply click send. Saving your auto repair shop valuable time.

Reduce phone calls

For those customers who simply want to know “how much is it?” so they can get on with their day, send a text. You can explain the details as needed, but get those parts ordered and free up that bay.

Stop leaving voicemails

Tired of your customer not realizing it is your shop calling them? Customers do not always have time to answer a phone call or listen to a voicemail. Send a text.

Independent Sales Contractor (ISC) Make the Difference

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Product Details


Bolt On



Propack is a great software add on to your Manager SE system. This system will help you automate rescheduling appointments, print the lube sticker, and send a text reminder about upcoming oil changes (appointments). Regular use of this software will grow your car count.

Refer & Earn

How Does It Work?

Your shop can earn a complimentary month (up to $169 value) toward your monthly subscription for each shop you refer to Your Local Mitchell 1 Rep. It is our way of saying “thanks” for spreading the good word about our products.

Submit a Referral

Ask your rep about the latest promotions!

My Expert

Your Mitchell 1 Rep is always the best way to find the right solution for your shop.