Customers want to be informed of their decisions when making a purchase.
With digital inspections you can provide that knowledge, save time on the phone and see an increase in your Average Repair Order Dollars.
Your auto repair shop will appreciate all the benefits of adding Digital Inspections. Showing your customer the immediate, urgent, and future needs all in one place with pictures or videos will increase trust, save time on the phone, and grow your shop profits.
A picture is worth a 1000 words! A completed inspection with pictures will increase your Average Dollar per Invoice.
When checking vehicles in, you will add customer, vehicle, mileage, and issues all in the parking lot. When you open the Manager SE, the estimate will be ready for you.
You probably text your customers photos of the problem now. However, you are missing out on increasing your R.O $ if you do not send the completed inspection at the same time you send the problem photo.
Make it clear by circling or drawing an arrow to the problem in each picture. Your customer will appreciate knowing exactly what to look at in each photo.
Easily send a completed inspection to your customer through Email or Text. The customer can easily view all that is urgent or a future need.
From a first-time customer to a long time customer, providing pictures or videos will increase trust. Gaining customer trust leads to long time customers and more shop referrals.
When we meet (online or in person), we will discuss the challenges your shop has. We will help you determine which problems you need to solve and in what order.
At this time, we will go over the products according to the business problems we found during the initial meeting. This is when we explain/demo the solution and discuss how it will solve your business problems.
This is when we figure out the best way to put the new solution into your business process. As you will have other variables in relation to this solution, we will discuss when is the best time to install and train you and your team on the product.
Lastly, we start putting the strategy into place. The software is installed on your computers, tablets, and/or phones as needed. This is when we will train you and your team on the software.
You are not left alone! After the initial training is complete you can reach out to us. If the problem requires a creative solution, give us a call; otherwise, we will guide you to the best way to answer your questions. The products come with IT to help with any problems. With your permission, our IT can remote in and fix the problem to get your shop back up and running.