This easy-to-use text messaging tool allows you to respond to your customers texts. Each year more of your customers are
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This easy-to-use text messaging tool allows you to respond to your customers texts. Each year more of your customers are
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This short video explains how to write an invoice in the Manager SE. It has been translated into Spanish.
In this short video you’ll learn how the Purchase Orders in the Manager Se work. You’ll need to have watched the Inventory Quantity video first.
In this short video, you’ll learn how to add quantity. When you sell the part, it will then pull the part from inventory. This will
If you notice that your Manager SE system is starting as an R.O instead of as an estimate, there is an easy fix for that.
You no longer have to go through the hassle of fixing the mileage on a previous invoice. With a few clicks, you can effortlessly modify
Come explore the newest upgrades to Manager Se. Step into the darkness with our Dark Mode option that makes tackling your tasks easier-on-the-eyes in low-light
Learn about the importance of appointment scheduling and ensure your auto repair shop stays on top of its appointments with the help of scheduling and reminders.
Sending invoices and estimates to customers has come a long way from manual paper processes! Now, it’s easier than ever to use texting technologies to
Sending Invoices & Estimates, Hassle-Free: Email Your Way To Customer Satisfaction! Looking for a way to make invoicing and estimates less tedious? Why not try
Owning and operating a prosperous auto repair shop is the goal of many people who are passionate about cars all around the world. Car repair
In the business of car repair, keeping these tips thing in mind can help you provide better service at your shop and attract more customers:
An example of a typical situation involving car inspections using paper forms The customer brings the car in for service and discusses the problems with
Before beginning any kind of work on a car, it is necessary to perform a comprehensive inspection. However, the clients almost invariably have issues with
Provide regular discounts in order to bring in new clients. When launching a new business, it is common practice for proprietors of small businesses and
Not only can digital vehicle inspections make things simpler for consumers, service advisers, and owners, but they also directly benefit mechanics in a number of
The main idea here is that, in general, the vast majority of people prefer to use digital media and digital tools since they can save
In the Manager SE, the way to lower the quantity of a part while it’s still in repair order (R.O) status is to use the
If you’re concerned about your data, you should be. Fortunately, it doesn’t happen often, but computers do crash, buildings do flood, and ceilings do fall.
While it’s not often, returns do happen. This video will walk you through how to do a return in the Manager SE. While you probably
How do I change my labor rate in Manger SE (Mitchell1)? Is a common question I get. The screenshot below shows you the easy-to-follow steps.
When you work with your customer, it’s important to document what they agree to and when. It’s one of the reasons shops will switch from
To set up your shop’s Hazmat Fees in Manager SE, you’ll need to follow the steps below. 1. Setup 2. Shop Data 3. Shop/Hazmat 4.
If you’re ready to move from paper calendar to electronic, then the Scheduler built into the Manager SE is the way to go. This video
What Is It? This training will walk you through many features of Manager Se. If you’ve been using Manager Se for over 6 months, then
There is a new feature in the Manager SE that probably snuck by most of you. For those of you who use canned jobs, you
Text messages are not only read, but they also save time and customers prefer them to a phone call. If you text your customers, you’ll
A good place to store quotes and declined work is the Revision Tab. An easy way to increase productivity and profits is to put recommended
Estimates and quotes are just part of running an automotive repair shop. The challenge is, not to clog up the Work In Progress (W.I.P) screen.
I asked the top Mitchell1 Reps which reports they refer their customers’ too. Based on the feedback from different reps across the country, here are
Notice the keyword in the title “When”. Too many businesses are slow to raise their labor rates. They put it off far too long and
Stop guessing and stop losing profits when it comes to estimating your labor for your heavy-duty truck repair service. Look up the truck and then
Don’t skip this important step of printing the repair information. It will save you a lot of time and paper when you print only the
This video will show you how the 1 Search Plus module will save you time when looking for repair information for your heavy-duty truck. You
The Service Manual is a great way to find information about your heavy-duty truck when you are more familiar with where parts are on truck.
Curious what to do after you find the trouble code? This section of truck series will give you the detailed repair information you need for
Learn how to find and trace the wires in your heavy-duty truck. Learn how when you click on a component, the whole diagram will light
This first video will show you how to navigate Mitchell1’s truck repair information. You can find information for Autocar, Blue Bird, Caterpillar, Chevrolet, Ford, Freightliner,
What’s the easiest way to make that kind of money? It’s not increasing you labor rate. It’s not increasing your parts margin. It’s not cutting
Included in your Mitchell1 Subscription of Manager SE is a Time and Job Clock. This means your employees can clock in and out for the
I’ve been looking for a way to copy (CTRL+C) multiple text items on my computer for years. This comes in handy when I need to
Online ordering is an easy way to save time in your shop. It also improves order accuracy, reduces time on hold for you and the
For truck repair shops who need to keep track of all the customers, BITs, service, taxes, fees and more, this is the software you will
This past year was a great year for learning. Shops were calling their Mitchell1 Rep asking for answers to common problems. After searching the Get
Adding a new vehicle to Manager SE is simple. This process will help you avoid changing or removing vehicles. Start with the New button. (Icon
When you need a report from Manager SE, but you are not at the shop, you can use the “Shop Reports” button. You can find
If you are new to ProDemand, give this short video a watch. It will show you some of the basics for navigating ProDemand. Next Video
Learn the different ways you can use SureTrack by Mitchell1 in ProDemand to repair your customers vehicles faster. This video shows the different spots within
The quick ribbon inside the ProDemand will save you time and aggravation. Instead of searching through the service manual, become familiar with the Quick Ribbon
An overlooked feature in ProDemand is the maintenance module. This will help any shop increase profits by showing the shop and the shop’s customers what
While you should get used to using the Quick Ribbon and Sure Track in Prodemand. There will be times when you need to simply look
No more guessing how much time to bill for a repair. Ensure your auto repair shop charges enough per repair to make profits. This video
Easily overlooked is all the features of printing within ProDemand. This video will show you how to use the different ways of printing to save
Learn how to use the wiring diagram features and benefits. Unfortunately, I still run into shops whose technicians are not using this time saving feature
Here are 2 easy ways to determine if you should start using the Profit Snapshot in your Manager SE. 1) Do you run an auto
As I visit shops, I see service writers type the same message over and over for a diagnostic request. Another thing I often see, is
A complete training for anyone using Truck ProDemand by Mitchell1. This playlist will show you how to use the Truck ProDemand software. When you finish
You make money in your business by selling only two things: parts and labor, nothing else. In this article we will be looking at how
Really, 2022 already? Well yes. Think back to the beginning of 2021, how many changes to your business did you want to make? I had
This new wiring diagram update will save your technicians a lot of time. The connectors can be clicked within a wiring diagram, automatically switches to
I work with many shops that give “invisible discounts”. They are giving away profits every day and their customers don’t know it, nor can the
Using discounts properly can help you grow your sales in your automotive repair shop. However, if you don’t track your discounts they could be eating
Unfortunately, I still run into shops whose technicians are not using this time saving feature of Prodemand. If you are the service writer or owner,
A Simple Way To Clean Up Your Computer’s Desktop Let’s face it, we are always downloading and opening files without spending enough time to organize
Ever wonder how to get your shop to show up in the top spots on Google? Wondering how Pay-Per-Click works and if it’s right for
This video works well with Social CRM, Message Center, or Propack products. Best steps to perform before you post an invoice in Manager SE for
Every shop has a percentage of customers who want to know about any promotions or events you offer. This video will show you how to sign them up.
Save Time, Increase Accuracy, Keep Those Bays Full When you use text templates, you save time, increase accuracy, and keep the bays full. That sounds
An easy way to save time during diagnostic and repair is to print only what your technician needs. This video will show you some features you probably didn’t
SureTrack video at end bottom of this page Whether you were just given a username and password, had some telemarketer or onsite training, or have
This latest version has features you will want to know and will use. I’ve looked through and highlighted 2 I think your shop will get
I have spoken with thousands of shops and almost all have the same talent – cutting costs. Cutting costs seems to be the most common
Of course, you would expect your sales rep to say texting is right for your shop. However, if you ask your sales rep why, you
Find out how to change the Grid Line Colors in the Manager SE.
Become familiar with the Maintenance Module inside your Manager SE and ProDemand. As I visit shops, I find service writers and technicians are not familiar
Save time by using templates whenever you can! Your Manager SE system has templates all throughout it. These are there to make your life easier.
One of my clients was complaining about poor profits, but was not aware how many dollars were going to discounts (coupons, specials, groups, etc.) We
Is Pre-Scheduling Appointments Right For Your Shop? I was listening to a podcast about auto repair shops and the subject of scheduling the next appointment
Any shop that has fleets will want to know how to use the charge function in the Manager SE. This feature has other uses as
Need to know how to correct the “Time In” or “Work Completed” Time and date. Check this video out. If you have been using the
Ever make a quote using the Estimating Guide and found it to be a little shy of the time it should take to do something?
Now is a good time to improve the customer check out process in your auto repair shop. A few ways you can improve the checkout
For shops that use canned jobs, the “Right-Click” function is going to save you a bunch of time. Follow the steps below and see how
Eventually you may find you need repair information for a heavy-duty engine that is not in a specific truck. This can be found in the
Looking for an easy way to pay your Mitchell1 subscription? Use this link. https://myshop.mitchell1.com/
Surveys show the average shop is only 68% productive. Translation: for every 8 hours a tech works, they produce about 5.75 hours of labor. How
Save time the next time you need to print something from the Manager SE by having it print directly to the printer. Save valuable time
Supercharge your marketing strategy with text message campaigns This feature will help improve your shop’s marketing success by giving you the power to create personalized
As a new user to Manager SE, it’s important that you learn some common needs from it. The first video you will want to start
If you are tired of the all the problems that come with using your paper calendar to manage your auto repair shop, then this video
Simplify your end of day by reporting with a few clicks. If your auto repair shop has been selecting each report, then changing the date,
Knowing your profit on each repair order will help you keep your auto repair shop profits high. To ensure it works properly, you will need
Canned jobs is a great way to make estimates and invoices with just a few clicks. The combination of parts, labor, notes, and sublet allow
Recommendations and revisions are a vital for any shop looking to keep their customers happy, productivity up, and increase profits. When you learn the difference
Now is a good time to learn how to order parts using your Manager SE. When you use the Manager SE to order parts from
If you want to make sure you recieve ALL your emails. The first thing you should do is add any contacts email to ensure you
Propack is a great software add on to your Manager SE system. This system will help you automate rescheduling appointments, print the lube sticker, and
As a new user to Manager SE, it’s important that you learn some common needs from it. The first video you will want to start
Save time by using the Message Center from Mitchell1. This video will show you how to set up your Message Center and how to create
Learn how to add a password to different areas of the Manger SE.
If your auto repair shop is experiencing any of the following, then adding a workstation will solve them. – Waiting for someone to finish working
It’s a New Year! I hope you enjoyed your Holidays and are ready to get a jump start this year. If you are like most
Your Mitchell1 invoice will look much better when you add your shop logo onto it. If your goal is to get more value from our
Parts Matrix is an easy way to have the Manager SE automatically adjust the cost of a part. Both electronically transferred parts and manually enter
There are reasons to “set a flag” for when a customer visits your auto repair shop. Firstly, alerts can help improve customer service by ensuring
Let’s take a look at what is new that you’ll want to know about. Adding Emails In the settings you can choose to have a
Note: Only follow this process to fix the Vehicle mileage. If you need to correct the mileage on an Invoice, click here. No matter how
If you’re thinking of selling your business, you’ll want to know the best practices regarding your Mitchell1 Subscription. 1st step is to reach out to
We hope it doesn’t happen but shops will need to give credit to a customer or refund a job. However, if you’re running a referral
It’s not uncommon to remember the car but not the customer, there is a search option for that. Also, you may want to look for
When you receive your parts order, you can easily add your vendor invoice number once, then it will add to the related parts. You must
If your Manager SE keeps asking you for an update, you may want to hit start then go grab a cup of coffee or soda
In part 2 of using the different functions in Manger SE under the W.I.P page, it covers each button located on the bottom right of
Whether you are new to Manager SE or have been using the system for years, you will likely learn a few things from this part
How to Create Recommendations in Manage SE First, find the customer you are working with. Then go to the vehicle tab for that vehicle. Then
Now you can click on the blue hyperlink within the wiring diagrams to view information regarding the component. Saving your technicians minutes per every diagnostic
You can now easily add the SSF online ordering button to your online ordering ribbon. Take a look at how easy it is to add
Shops that need to determine how to track billable hours vs actual hours are in a tough spot. The Manager SE software will show you
The mouse made a huge impact on computers and our efficiency. However, it can slow you down or make it hard to keep your thoughts
Shops looking to improve their shop flow and do it faster are adding Propack and using the Work Flow manager within Report Pro. On 1
Automotive repair shops that need to get their Manager SE information into QuickBooks can subscribe to accounting link. Accounting link will help you get your
If your shop services fleets with vehicles larger then you have a labor guide for now, then take a look at our medium and heavy-duty
Making it easy for your customers to do business with you is important. A feature that you may already have the ability to use is
How do you bring your customers back more often? Shops that are looking to bring customers back more often can use a variety of tools.
Shops that sell tires can take advantage of the built-in features within Manager SE. We connect with online catalogs for ordering tires. You can pull
A deeper dive can sometimes offer the answers or a clue of where else to look for the problem. Having a resource to see commonly
Shops who need to find the answer to their problem quickly like our top 10 lists. In addition, you can see commonly replaced parts that
Shops who offer (or want to offer) an OE maintenance schedule service do so quickly AND charge the correct labor using the maintenance tab in
Check out how quickly you can get the common repair information you need most of the time with 1 click. This video will walk you
Ever wonder if you’re charging enough labor? Wonder if you’re doing a repair and losing money? Take a look at this video on how our
When you have a wiring diagram open and select an item, it will highlight all the wires connected to it… ACROSS all the pages. You
Accounting Link is an auditing tool that connects your computer-based accounting program to your Manager™SE system for quick, easy transfer of accounting data. The result?
Using the integration from Prodemand to Manger SE give you the ability to see and quickly attach the labor, parts, maintenance, or fluid types and
No one likes to deal with inventory. It’s often brought up and often overlooked. You may have THOUSANDS of dollars sitting in your shop and
Let the system do the math! No need to add days or miles to an odometer. The lube sticker software built into the Manager SE
A customer walks in your shop and says my AC wont blow cold… no joke here. You face symptoms like this ever day. With Manager
I often hear that using a paper calendar is easier and faster for shops. I also hear… that they have a hard time reading their
Little fees and taxes are often forgotten when handwriting invoices or not programmed to automatically be added on to an invoice. With Manager SE you
With Manager SE you can print reports to run your shop. Reports for taxes, hazmat, sales totals, daily ROs, technician rates and many more. Watch
Speed up your shop by transferring labor and parts in a click. Thanks to the integration of Prodemand to Manager SE you can look up
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