Shops that need to determine how to track billable hours vs actual hours are in a tough spot. The Manager SE software will show you the billed hours when you transfer the labor from the estimator. However, when you’ll need to click into the labor line and type in the actual hours as well as assign the technician to the labor line. If you’re looking to have the technician track hours quick and easy then you will want to look at the mobile manager software from Bolt On. Combining Manager SE and Mobile Manager a service writer can compare actual vs billed hours by labor line before billing the customer. This helps ensure the proper billed hours are sold and gives opportunity to increase the labor hours next time a job like that comes into the shop.
