When a simple and quick message will do, with a few clicks you can send a text.
Many of your customers would prefer a simple text message from your auto repair shop.
Customers are busy and sometimes the best communication is a simple text letting them know the status of their vehicle. Easy to use options are available from Mitchell1 and Bolt-On. Get approvals on authorized repairs, let the customer know their vehicle is ready, send the price of the service they requested and more.
Your repair shop will be able to send and receive text messages from your customer.
If your local agency (B.A.R) requires your auto repair shop document approvals, a text message is a great way to do that. All text conversations are saved to review at any time.
Bring customers back more often with an automatic text message reminding them of a scheduled appointment or when their next oil change is due.
No need to type the same message over and over. With a few clicks the message will fill in your customers details (name, vehicle, etc.) and then you can simply click send. Saving your auto repair shop valuable time.
For those customers who simply want to know “how much is it?” so they can get on with their day, send a text. You can explain the details as needed, but get those parts ordered and free up that bay.
Tired of your customer not realizing it is your shop calling them? Customers do not always have time to answer a phone call or listen to a voicemail. Send a text.